How can we help?

After you complete each job, clients will be able to leave you a review rating and an optional tip using their dashboard.

• These will show up on your dashboard, and you'll receive a text notification.
• You will receive 100% of what the client tips you.
• Their review will be posted on your profile and will help new clients find & request you! 

To be fair to our clients & other Cleaning Professionals, we do not delete client reviews that are related to their experience with you. 

• Most cleaners contact their clients to remove or change their reviews by offering a partial refund or offering the customer a free fix-up.

To contact your client, follow the steps below.

If you're using the Homeaglow for Cleaners App:

1. Go to the 'My Jobs' tab, and select the client that you wish to contact under your 'Past' jobs.
2. Tap on the gray 'Contact' button.

If you're using your browser:

1. Go to your dashboard's My Completed Jobs page.
2. Select the client that you want to contact, and click 'Call' or 'Text'.

Don't have the Homeaglow for Cleaners app yet? Download it now!

• IOS
• Android